FAQ

Please leave all utilities serving the property/home on. We will have them put into the tenant’s name the day they move in, and they will all revert back 

The tenant is required to mow & weed eat the yard, and weed the beds per the lease agreement. Trimming bushes/trees/shrubs is an owner expense/responsibility.

We will drive by your home several different times of the year. If there are issues that need to be addressed we will take photos of your home and advise you what preventative maintenance and/or maintenance need to be done to your home. We will conduct yearly interior inspections and notify you of the condition of the home.

This is held in our trust account for incidental repairs. This money is simply “just in case money.” When something small needs to be fixed, we already have the money. You will be notified of the repair (via an emailed work order) so it is not a surprise to you when you get your monthly statement.

Tenants submit work orders/requests to us. We then send the work order to the vendor, the tenant, and to you. This ensures that everyone is on the same page. We pay our vendors at the same time as we pay our owners. We pay them with your rent proceeds (unless it’s a big repair).

Yes, we have trusted, local vendors who put us on the top of their lists.

We require the home and carpets to be professionally cleaned (if you have pets-flea spray the carpets). Do not leave anything other than house-specific items like paint, extra flooring, etc...

This is completely up to you and your comfort level-but you need to be ok if your home smells like pet once the tenant leaves. We take a refundable pet deposit-we do not charge tenants any kind of pet rent. The only way a tenant gets around a no pet policy is if they have a doctor’s note/paperwork stating they need an Emotional Support Animal (ESA). In that case-we cannot deny the applicant solely based on the fact that they have an animal-nor can we take an additional deposit for the animal.

Short answer, no-you will most likely not even know who they are. This protects you from a discrimination claim should we decide not to rent to them. You cannot say ’no groups’, as marital status is a protected class in Washington State.

Washers & dryers can be a nice selling point-just remember if they break, you need to repair or replace them. This goes for any appliance or mechanical tool; lawn mower, weed eater, generator, etc.

Yes, we do require all tenants to carry renter’s insurance-but we have no way of policing it if they continue to pay the monthly premium. We also require the home owner to have a policy. Notify your insurance agent that your home will be a rental property and they will issue you a landlord policy.

We transmit the rent via electronic deposit by the 12th of every month. 

The deposit is equal to a month’s rent.

Ah, yes...the million dollar question...The answer depends on a number of things from the condition of the home, location, rental price, and time of year.

We conduct thorough move-out inspections. We compare that inspection to the move-in condition report and then make any necessary repairs. If there are needed repairs or cleaning, we will deduct the charges from the tenant’s security deposit.